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| Day to arrival / Opening hours: |
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| Opening hours |
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Weekdays |
Weekends/Holidays |
| Opening hours |
10:00-18:00 |
- |
Questions:
telephone |
11:00-17:00 |
- |
Questions:
Contact board |
24h
*usually within 24h
|
24h
*usually next weekday |
Questions:
mail form |
24h
*usually within 24h |
24h
*usually next weekday |
Questions:
e-mail |
- |
- |
My page:
shipping request |
24h |
24h |
My page:
Items arrived |
10:00-18:00 |
-
*next weekday |
My page:
invoice |
10:00-18:00 |
-
*next weekday |
My page:
payment received |
15:00 closed |
-
*next weekday |
| International shipping |
10:00-18:00 |
-
*next weekday |
| Order items at online stores in Japan |
depends on stores |
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| Arrival of packages |
*You will be informed by email each time a package arrives. |
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| Invoicing |
Within 24 hours after all the packages are arrived.
*The cost will be informed after packing and measurement. (Speed Service:
within 12 hours)
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| Shipping |
Within 24 hours after payment has arrived.
*You will be informed by email.
(Speed Service: within 12 hours) |
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Area /
Sending form |
EMS (Express Mail Service) |
FedEx (Express) |
SEA (Sea Mail) |
| Within Asia |
2-8days |
1-2days |
~1 month |
| To North America |
2-4days |
1-2days |
1-2 months |
| To Europe |
2-5days |
1-2days |
1-2 months |
| To South America |
3-4days |
1-2days |
1-2 months |
| To Middle East |
4-6days |
1-2days |
1-2 months |
| To Africa |
4-5days |
days |
1-2 months |
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*The days to arrival depends on the cuntry's custom situation.
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