Golden Week Holiday Notice 2018

Golden Week Holiday Notice 2018 DANKEBOX will be on Golden Week holidays during the following period: April 28th – 30th, May 3rd – 6th During this period, we will still be accepting shipping requests. Please note that there will be some delays in shipping and replying to inquiries during this time. Shipping request placed during: […]

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New Year Holiday 2018

We are closed from December 29th to January 3rd due to New Year’s holiday. Your shipping requests or inquiries during the holidays will be accepted on the first day after the holidays. We appreciate all of your cooperation this past year. We wish you a Happy New Year.

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If a shipped parcel contains prohibited exports

There are some cases where a shipped parcel contains prohibited goods, so it is returned to us by the Japan Post International Branch. If that happens, we will resend without the prohibited item, and a large fee will be incurred, but due to Japan Post regulations, we can’t refund it. Also, if the removed item […]

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“Nintendo Switch” cannot be shipped internationally

The number of lithium ion batteries built into the gaming device the “Nintendo Switch” exceeds the amount permitted for international shipping. As of now, shipping the Nintendo Switch is only possible through carry on luggage on an airplane. If by any chance you do ship it overseas, it will be held at customs for an […]

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DANKE BOX System Maintenance Closing Date

Thank you for using DANKE BOX. Please be advised that our office will be closed on 23rd of February (Thursday) for our system maintenance. We will resume working from 24th of February (Friday). Thank you very much.

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