Thank you for using DANKEBOX. Please be informed that our company will be transferring our DANKEBOX business to Vista Grande Ltd. effective July 9th, 2019. With the business transfer, the operational structure that DankeDankeCom Ltd. has provide will be transferred to Vista Grand Ltd. and will continue to meet your needs at a new address […]
This announcement concerns revisions to the terms of service, applicable from January 1st., 2019. The change applies to those who registered after January 1st., 2019. < Before revision > Shippable items: All the items that can be shipped from Japan Storage size limit: 100L Storage terms: 1 Year (If your mails/parcels are kept for […]
Golden Week Holiday Notice 2018 DANKEBOX will be on Golden Week holidays during the following period: April 28th – 30th, May 3rd – 6th During this period, we will still be accepting shipping requests. Please note that there will be some delays in shipping and replying to inquiries during this time. Shipping request placed during: […]
We are closed from December 29th to January 3rd due to New Year’s holiday. Your shipping requests or inquiries during the holidays will be accepted on the first day after the holidays. We appreciate all of your cooperation this past year. We wish you a Happy New Year.
There are some cases where a shipped parcel contains prohibited goods, so it is returned to us by the Japan Post International Branch. If that happens, we will resend without the prohibited item, and a large fee will be incurred, but due to Japan Post regulations, we can’t refund it. Also, if the removed item […]
The number of lithium ion batteries built into the gaming device the “Nintendo Switch” exceeds the amount permitted for international shipping. As of now, shipping the Nintendo Switch is only possible through carry on luggage on an airplane. If by any chance you do ship it overseas, it will be held at customs for an […]