About payment

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About delayed / undelivered parcels

Tokyo International Post office  Telephone: +81-3-5665-4200

Japan Post  Telephone: +81-570-046-666 (Free call within Japan: 0120-232886)
Opening hours: Weekdays: 8:00-22:00 Weekends and national holidays: 9:00-22:00

*You can also contact your nearest post office in your country with the tracking No.

 

Notice of absence / DELAYED PARCELS

Contact your nearest post office in your country with the tracking No.

 

Other inquiries (Please fill in the form below.)

(Example) Germany