1. Log in

Log into your account with User ID and password. Select “English”.
If you forget your ID or password, click “Forgot password” link and fill in your registered E-mail address.

 

 

 

2. Shopping service menu

Click “Shopping service” in the menu.

 

 

3. Shopping request form

Fill out shopping information in the “Shopping request form”.

Shop name: Copy and Paste from Japanese website if you cannot type in Japanese.
Item name: Copy and Paste from Japanese website if you cannot type in Japanese.
Item URL: Copy and Paste the URL of the page.
Color/Size: If there is any option, please fill out the details.
Quantity: Enter the number you want to buy.

Click “Add the Item” button at the bottom.

 

 

4. “We received your shopping request” E-mail

You will receive “We have received your shopping request” E-mail.
You will find the shopping request No., Shop name, Item name, Item URL, Item color/size/type (option) and quantity in the E-mail.

 

 

 

5. Checking

In the shopping request list, “checking” icon will be shown during our staff is checking the requested item.

 

 

 

6. “Shopping service-Invoice” E-mail

You will receive “Shopping service-Invoice” E-mail within 3 business days.

 

 

 

7. Log in

Log into your account.

 

 

 

8. Unpaid

Go to “Shopping service” page. “Unpaid” icon is shown. Click the request No.

 

 

 

9. Payment

Confirm the total amount and click “Make a Payment (PayPal)” button at the bottom.

 

 

10. PayPal

Log into PayPal and make a payment.

 

 

 

11. Shopping request sent

 

 

12. “Payment confirmed” E-mail

You will receive a “Payment confirmed” E-mail.

 

 

13. “Shopping service-Order completed” E-mail

After our staff order the item on your behalf, you will receive a “Shopping service-Order completed” E-mail.

 

 

 

14. Ordered

In the shopping request list, “Ordered” icon is shown, which means our staff has already ordered the item for you.

 

 

15. “Your parcel arrived” E-mail

You will receive a “Your parcel arrived” E-mail.

 

 

 

16. Place a shipping request whenever you want to ship the parcel.